APPOINTMENTS
You may schedule an appointment either by phone or online. All appointments must be held with a valid credit card. If you are late to your appointment, we may need to shorten or cancel your service to accommodate the next scheduled guest.
CANCELLATION OF APPOINTMENTS
Please understand that services are reserved for you personally. We require a 24-hour notice for all cancellations and reschedules. Cancellations and reschedules within 24 hours will be subject to a fee of 50% of the scheduled service(s).
Our cancellation policy allows us time to inform standby guests of any availability, as well as keeping our staff’s schedules filled, thus better serving everyone.
We value your business and thank you for helping us service all clients with an up-to-date schedule.
CELL PHONES
Cell phones and laptops should be turned off or set to “silent” mode upon entrance into the spa. No exceptions, please.
GIFT CARDS
Purchase for any amount, including gratuity. Lost or stolen cards are not replaceable. Cards may not be redeemed for cash. Gift cards expire two years from date of purchase. Gift cards are transferable but non-refundable.
CHILDREN
No age require to receive service. Law requires minors under the age of 18 to be accompanied by parent or guardian for spa services. Children are not permitted to accompany parents at any time during their spa services.
